Syeda Huyam Hasan

I am an accomplished Cloud Support engineer specialized in optimizing enterprise-level, mission-critical deployments. Proficient in cloud computing, with extensive experience in data warehousing services like Redshift and visualization tools such as QuickSight to enhance support and troubleshooting for business analytics applications. Currently, I am broadening my expertise in AWS Analytical Services, while continuously seeking opportunities to elevate my proficiency in configuration management, CI/CD, and essential cloud practices.

SKILLS

Redshift
Java
VPC
S3
QuickSight
Python

My Journey

University of Texas at Arlington
Aug 2019
Undergraduate, Computer Science
University of Texas at Arlington
Feb 2020
Research Assistant. Provided advanced data manipulation and visualization support with Python libraries, and executed statistical analyses using Scikit-Learn to aid in strategic decision-making and improve model accuracy.
University of Texas at Arlington
May 2020 - Aug 2021
Encryption Lead. Led training sessions for IT personnel on AWS security protocols and encryption methods, significantly enhancing the team's expertise in cloud security management.
University of Texas at Arlington
Aug 2021 - May 2022
Data Science TA Mentored students in Python programming, Git version control, and GitHub hosting, enhancing their software development skills.
Amazon Web Services
May 2022 - August 2022
Cloud Support Associate Intern. Received comprehensive training in customer support best practices and technical troubleshooting for AWS services, focusing on delivering effective solutions for client issues.
University of Texas at Arlington
Graduated May 2023
Undergraduate, Computer Science
Amazon Web Services
May 2023 - Present
Cloud Support Engineer Provide technical support for AWS services including Amazon Redshift and QuickSight, assisting customers in resolving complex issues and optimizing performance.

Certifications

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Contact

Get in touch

To send a message you can message me using the form or you can reach me out using the following details

Syeda Huyam Hasan

Dallas, TX, USA

shhuyam@amazon.com